To operate a successful restaurant nowadays is not just having good food and excellent service – human connections are not everything in this business anymore; this business may not be so humanized after all; Technology plays an important role in everything that happens in daily operations. A modern Restaurant Management System (RMS) serves as the spinal cord of a restaurant, assisting managers of a restaurant with auditing process and streamlining process and decision making based on data. But that is exactly what you should be looking for in a strong RMS?
Here are 10 must haves, features that are considered apt for a smart, future ready restaurant management system:
1. Cloud-Based Access
Remote access permits managers to track performance in real-time from anywhere – ideal for multi-location brands or franchise model.
2. Integrated POS System
A POS (point-of-sale) that is efficient will ensure that the taking of orders are quick, billing is done correctly and data sync’s from the kitchens, inventories and sales.
3. Real-Time Inventory Tracking
Automatic stock updates are an aid to manage food waste, prevent shortage, and save thousands yearly in lost revenue.
4. Employee Management
Expenses for human resources are reduced, and the workforce becomes more efficient when integrated staff tools are used – from scheduling shifts to processing payroll.
5. CRM and Loyalty Programs
An added CRM allows personalized offers, birthday discounts, and rewards in the retention of customers.
6. Data Analytics & Reporting
Visual dashboards and deep reports help you understand trends, peak hours, bestselling dishes and so on.
7. Online Ordering Integration
Integrated easily with Swiggy, Zomato, or a custom website – never miss an order.
8. Menu Management
Make updates to price in real time, launch seasonal items and manage digital menus with ease.
9. Multi-Location Management
Concentrated control aids operation standardization and performance tracking at locations.
10. Strong Security
End to end encryption, and Role based Access is the principle on hand to ensure that our sensitive customer and financial data is protected.
A purchase of an RMS with such features will really make a difference to your bottom line and to your customer. Using something like Inndine provides all this and more — prepared to change how your restaurant operates.
